1. Parties and scope

This agreement is between the customer who uses KutayGO under our Terms of Service ("you", the controller) andC3T Teknoloji A.S., Istanbul, Turkey ("we", the processor). It applies to the personal data we process on your behalf to provide the service, under the EU General Data Protection Regulation (GDPR) Article 28 and, where it applies, the Turkish Personal Data Protection Law No. 6698 (KVKK) Article 12.

It does not cover the data we process as a controller ourselves: your account, sign-in, billing and the visits to our websites. Those are described in our Privacy Policy.

2. Subject matter and duration

The subject matter is the measurement of what AI answer engines say about the domains you add and verify, as the Terms of Service describe it. This agreement lasts as long as you use the service, and after that until the data is deleted or returned under section 10.

3. Nature and purpose of the processing

We process the data only for this purpose, and never to train AI models or for advertising.

4. Types of personal data and data subjects

5. Your instructions

We process the data only on your documented instructions: the Terms of Service, this agreement and the way you use the service (the domains you add, the scans you start, the profile you approve). We tell you if we believe an instruction breaks data protection law. If the law requires us to process the data otherwise, we tell you first, unless that law forbids it.

6. Confidentiality

Everyone at KutayGO who can access the data is bound to confidentiality. Our staff read your data only to help with a request you made, to investigate security or abuse, or where the law requires it.

7. Security measures

8. Sub-processors

You authorise us to use the sub-processors below. We tell you by email before we add or replace one, and you may object on reasonable data protection grounds before the change applies; if we cannot resolve the objection, you may end the agreement and we refund the unused part of a period you paid for. We impose on each sub-processor, by written contract, data protection obligations that protect the data as this agreement does, and we remain responsible to you for them.

The AI model that checks each answer against your profile runs on a dedicated server that we operate ourselves, in Istanbul, Turkey. No third party operates it, so it is not a sub-processor.

9. Assistance

10. Deletion or return at the end

When the agreement ends, we delete your data, or return it to you first if you ask before then. Copies in our database backups are deleted within 6 months of the end, unless you ask us otherwise; records the law requires us to keep, such as payment and invoice records, are kept for the period the law sets (ourPrivacy Policy, section 8).

11. Information and audits

We give you the information you need to show that this agreement is kept. You may audit it, yourself or through an independent auditor bound to confidentiality, once a year and after a breach, with 30 days' notice, at your cost and in a way that does not disturb the service or other customers' data.

12. Transfers abroad

We are in Turkey, and some sub-processors are in the European Union, the United States or other countries. Each transfer relies on the sub-processor's data processing terms, which include the European Commission's standard contractual clauses (Implementing Decision (EU) 2021/914), as our Privacy Policy lists them (section 6). Where you are established in the European Economic Area, the transfer of your data to us is governed by those standard contractual clauses, Module Two (controller to processor), which are incorporated into this agreement by reference, with you as data exporter and us as data importer.

13. Liability, precedence and law

Liability under this agreement is subject to the limits in section 12 of the Terms of Service. On data protection, this agreement takes precedence over the Terms where they differ. It is governed by the same law as the Terms (section 14).

14. Contact

C3T Teknoloji A.S., Istanbul, Turkey. [email protected].