Distance Sales Agreement

Version 2026-10-18

Article 1. The parties

Seller:

Buyer: the person or organization whose billing details are entered at checkout in the GEO app at app.geo.kutaygo.com, reachable at the email address of the account that buys and at the email given for invoices.

Article 2. Subject

This agreement sets out the rights and obligations of the parties under Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, for the subscription to KutayGO that the buyer orders electronically in the GEO app. The Terms of Service and the Pre-Information Formform part of it. Where this agreement and the terms differ, the term more favourable to a consumer buyer applies.

Article 3. The service and its price

The service is a subscription to KutayGO, a digital service used online, on the plan and billing period (monthly or annual) the buyer chooses at checkout. What it does and does not do is set out in theTerms of Service, section 2. Prices are in EUR and include VAT and all other applicable taxes (incl. VAT); nothing is added at checkout and there is no delivery charge.

The plan, its price and any coupon applied to the first payment are shown at checkout before the buyer pays, and that figure is the one charged. The invoice states the total paid, split into the net amount and the VAT it contains.

Article 4. Payment, trial and renewal

• Payment is by card on the secure payment page of iyzico, the seller's payment provider. The seller never receives the card number.
• Every plan starts with a 7-day trial, one per organization. The card is checked with a charge of the plan's price that is cancelled the same day, and the first payment is taken when the trial ends unless the buyer cancels before then. An organization that has already had its trial is charged for the first period at checkout, and the checkout says so before payment.
• The subscription renews automatically for the same period at the end of each period, and the plan's price is charged to the card on file. The seller tells the buyer by email before a new price applies, and the buyer may cancel before it does.
• If a renewal payment fails, the seller retries over the following days and tells the buyer by email. If it still fails, scanning is restricted until a payment succeeds; the buyer's data is kept.

Article 5. Performance

The seller makes the service available on the buyer's account as soon as the checkout completes. The buyer uses it by signing in at app.geo.kutaygo.com. Nothing physical is delivered.

Article 6. Right of withdrawal

Under Article 15 of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in an electronic environment, or to services whose performance starts, with the consumer's approval, before the withdrawal period ends. The buyer confirms at checkout: "I agree that the digital service starts immediately and that any statutory right of withdrawal ends when it starts." The checkout does not start without that confirmation, and the seller records it with its time. A business buyer has no statutory right of withdrawal from a contract for a business service.

Article 7. Term, cancellation and plan changes

The agreement runs for the billing period chosen and renews with the subscription until it is cancelled. The buyer can cancel at any time on the billing screen of the GEO app or by writing to[email protected] from the account's email address. A cancelled plan runs to the end of the period paid for and is not charged again; cancelled during the trial, nothing is charged. Payments for a period that has started are not refunded, except where the law gives a right to a refund. A move to another plan booked on the billing screen takes effect at the end of the period already paid for, and from then on the new plan and its price apply under this agreement. The seller may end the agreement as set out in theTerms of Service, section 13.

Article 8. The parties' obligations

• The seller provides the service as described in the terms and keeps the buyer's data as described in the Privacy Policy.
• The buyer gives accurate billing details, scans only domains it controls or is authorized to manage, and uses the service within the acceptable use rules of the Terms of Service, section 9.

Liability is as set out in the Terms of Service, section 12, which limits nothing a consumer is entitled to by law.

Article 9. Law and disputes

This agreement is governed by the laws of the Republic of Turkey. A consumer buyer may apply to the consumer arbitration board or the consumer court competent for the place where they live, within the monetary limits the Ministry of Trade sets each year. If the buyer is a merchant or a legal entity, the courts and enforcement offices of Istanbul have jurisdiction.

Article 10. Entry into force and records

The agreement is concluded when the buyer, having ticked the boxes confirming the Pre-Information Form, this agreement and the immediate start of the service, completes the payment page. The seller records which version of this agreement and of the Pre-Information Form the buyer accepted, and when, with the checkout. Both documents stay published at their addresses with their version; the email that confirms the trial or the first payment links them, and the seller sends a copy of the version accepted on request to [email protected].